Have you been charged correctly for your gas and electricity bills?
Every year thousands of customers and businesses in the UK are overcharged for their gas & electricity bills. In this past year alone, the Energy Ombudsman has seen an 84% increase on the number of complaints made to them. One topic leading to a substantial number of complaints is overcharging by energy suppliers. Overcharging can become catastrophic particularly for businesses, as they already are trying to navigate around a volatile market with uncapped rates.
Reasons For Overcharging
You can be overcharged on your energy statements for several reasons. Some of the most common reasons are:
- Incorrect readings from meters and smart meters that are faulty.
- Suppliers applying the incorrect tariff to your account.
- Details incorrectly input onto the database. This can be done by mistakes made at your end or your energy provider’s end.
- Energy supplies are assuming incorrect usage on your behalf.
Think You’ve Been Overcharged?
If your energy bill has skyrocketed recently, or if you believe the information that the energy supplier holds for your usage is incorrect than you may have been overcharged on your energy.
Get in TouchProcess Overview
Complete our enquiry form and a specialist advisor will contact you to discuss your eligibility to claim compensation.
Provide us with as much correspondence with your supplier as you can, including copies of all statements, and photographs of your meter readings.
We’ll check over the documentation that you have provided, as well as those we obtain from your energy supplier.
If we believe you have a case for overcharging, we will write to your supplier to seek repayment of any overcharges.
If necessary, we will issue formal court proceedings on your behalf, ensure you are reimbursed for any overpayments and your supplier charges all your future statements correctly.
How We Can Help - Energy Overcharging
Energy Solicitors can review your statement free of charge to establish whether you have been overcharged by your Supplier. If you have been overcharged our in-house legal experts can issue court action, if needed, against your supplier to stop them taking future incorrect payments.
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