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Description:
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  • Title: Step One, Text: Complete our enquiry form and a specialist advisor will contact you to discuss your eligibility to claim compensation.
  • Title: Step Two, Text: Provide us with as much correspondence with your supplier as you can, including copies of all statements, and photographs of your meter readings.
  • Title: Step Three, Text: We’ll check over the documentation that you have provided, as well as those we obtain from your energy supplier.
  • Title: Step Four, Text: If we believe you have a case for overcharging, we will write to your supplier to seek repayment of any overcharges.
  • Title: Step Five, Text: If necessary, we will issue formal court proceedings on your behalf, ensure you are reimbursed for any overpayments and your supplier charges all your future statements correctly.
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  • Services Icon: fa-light fa-question, Title: Business Energy Mis-selling, Text: Are you entitled to compensation for undisclosed commissions?
  • Services Icon: ifa-light fa-scale-unbalanced-flip, Title: Dispute Resolution & Ombudsman Complaints, Text: Are you unhappy with the response from your energy supplier or the Energy Ombudsman?
  • Services Icon: fa-light fa-money-check-dollar-pen, Title: Revenue Recovery Disputes, Text: Are you being pursued by a broker for their lost commissions?
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Energy Overcharging

Are you being overcharged on your gas and electricity bills?

Get in Touch

Have you been charged correctly for your gas and electricity bills?

Every year thousands of customers and businesses in the UK are overcharged for their gas & electricity bills. In this past year alone, the Energy Ombudsman has seen an 84% increase on the number of complaints made to them. One topic leading to a substantial number of complaints is overcharging by energy suppliers. Overcharging can become catastrophic particularly for businesses, as they already are trying to navigate around a volatile market with uncapped rates.

Reasons For Overcharging

You can be overcharged on your energy statements for several reasons.  Some of the most common reasons are:

  • Incorrect readings from meters and smart meters that are faulty.
  • Suppliers applying the incorrect tariff to your account.
  • Details incorrectly input onto the database. This can be done by mistakes made at your end or your energy provider’s end.
  • Energy supplies are assuming incorrect usage on your behalf.

Think You’ve Been Overcharged?

If your energy bill has skyrocketed recently, or if you believe the information that the energy supplier holds for your usage is incorrect than you may have been overcharged on your energy.

Get in Touch

Process Overview

Complete our enquiry form and a specialist advisor will contact you to discuss your eligibility to claim compensation.

Provide us with as much correspondence with your supplier as you can, including copies of all statements, and photographs of your meter readings.

We’ll check over the documentation that you have provided, as well as those we obtain from your energy supplier.

If we believe you have a case for overcharging, we will write to your supplier to seek repayment of any overcharges.

If necessary, we will issue formal court proceedings on your behalf, ensure you are reimbursed for any overpayments and your supplier charges all your future statements correctly.

Get in Touch

How We Can Help - Energy Overcharging

Energy Solicitors can review your statement free of charge to establish whether you have been overcharged by your Supplier.  If you have been overcharged our in-house legal experts can issue court action, if needed, against your supplier to stop them taking future incorrect payments.

Similar services

Business Energy Mis-selling

Are you entitled to compensation for undisclosed commissions?

Find out more

Dispute Resolution & Ombudsman Complaints

Are you unhappy with the response from your energy supplier or the Energy Ombudsman?

Find out more

Revenue Recovery Disputes

Are you being pursued by a broker for their lost commissions?

Find out more