Privacy Policy

ENERGY SOLICITORS LIMITED PRIVACY POLICY

Please read this privacy policy carefully as it contains important information.

Who are we?

Energy Solicitors Limited, Company number 13916216, registered office, Cobalt Business Exchange, Cobalt Park Way, Wallsend, England, NE28 9NZ

We are a solicitors’ firm, regulated by the Solicitors Regulatory Authority, SRA number 8000596

Personal Information

Personal information is information from which an individual can be identified or is identifiable (‘Personal Information’).

We may collect your Personal Information through:

-your use of our website at www.energysolicitors.co.uk (our ‘Website’);

When you contact us by:

-completing a ‘Contact Us’ web submission form on our Website;

-telephone;

-in writing and / or

-email.

All information will be collected lawfully and in accordance with the Data Protection Act 2018 and the General Data Protection Rules (GDPR).

Information collected from third parties:

We may receive Personal Information about you from third parties which we will add to the Personal Information we already hold, where necessary in the provision of Services to you.

Where appropriate and proportionate, we will advise of the source and type of that Personal Information. Your rights in relation to that Personal Information are also as set out in this policy.

What information will we collect?

We may collect, store and transfer the following categories of Personal Information:

·         ‘Contact Data’: includes your title, name, address, telephone number, date of birth and email address.

·         ‘Enquiry Data’: includes information (other than Contact Data) which you provide to us when contacting us in relation to the provision of the Services to you.

·         ‘Usage Data’: this may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your Website use. The source of the Usage Data is our analytics tracking system.

Why we need your personal data

In order for us to carry out the work which you have instructed us, we need to be able to correspond with you and to obtain any information relevant to the matter. We will only seek to obtain the personal data that is necessary for your matter.

We are also required to carry out certain regulatory checks which require your personal data; these checks are dependent upon the type of matter you have instructed us in relation to and we will provide you with full details of the checks relevant to your matter.

As such, we will be processing your personal data on the basis of the contract you are entering into with us. Without access to your personal data we will be unable to act in relation to your matter.

It is important to us that all your information is accurate and up to date. Please contact us immediately if you believe any information we hold about you is inaccurate and we will correct or remove that information accordingly.

How we will use your personal information

We will use your personal data to conduct legal work on your behalf and in relation to the retainer which you have agreed with us.

We will keep your personal information confidential except where we are required to disclose it by law or to comply with a regulatory or legal process or in furtherance of your instructions.

We do not carry out any automated decision making or profiling using your personal data.

Your rights

You have a number of legal rights over the personal information held by us:

·         The right to access your personal information;

·         The right to correct or update any personal information;

·         The right to object to further processing;

·         The right to restrict the processing of your personal information;

·         The right to ask us to delete your personal information (please note we will only be able to accommodate this request where it is no longer necessary for the purpose(s) for which it was provided or where we no longer have a lawful basis to process your personal information); and

·         The right to receive the personal information we hold about you in a portable format, however this need only be provided in limited circumstances where the processing has been done by automated means.

Lawful Basis

The lawful basis on which we rely when processing your data is Article 6(1)(f) of the General Data Protection Regulation (GDPR), which allows us to process personal data for the purposes of the legitimate interests pursued either by us or by a third party. From time to time, we might also rely on Article 6(1)(a) of the GDPR, which allows us to process your personal data if we have obtained your consent (for example, when we require your consent for the optional cookies we use). Where we process special categories of personal information, we rely on Article 9(f) of the GDPR if the processing is in connection with a legal claim. At times, we may also rely on alternative legal bases for processing special category personal information. For example, Article 9(b) if you are an employee.

Retention periods

We will retain your personal information in accordance with applicable law. This is usually in accordance with the statutory limitation period

Cookies

We use technology to track the patterns of behaviour of visitors to our site. This includes using a “cookie” or another identifier which could collect personal data. The information collected in this way can be used to identify you unless you modify your browser settings. We collect this data under the lawful base of our legitimate interest in understanding the practicalities and usability of our website in order to ensure our visitors receive the best possible service and information from Energy Solicitors Limited.

Changes to this Privacy Notice

We may amend this policy at any time by either notifying you or posting a revised version on our website.

If we make a change to this policy, we will take your continued use of our services after that date as your acceptance of the change.

Any queries about our Privacy policy, please email [email protected]

Your rights

You have a number of legal rights over the personal information held by us:

·         The right to access your personal information;

·         The right to correct or update any personal information;

·         The right to object to further processing;

·         The right to restrict the processing of your personal information;

·         The right to ask us to delete your personal information (please note we will only be able to accommodate this request where it is no longer necessary for the purpose(s) for which it was provided or where we no longer have a lawful basis to process your personal information); and

·         The right to receive the personal information we hold about you in a portable format, however this need only be provided in limited circumstances where the processing has been done by automated means.

Lawful Basis

The lawful basis on which we rely when processing your data is Article 6(1)(f) of the General Data Protection Regulation (GDPR), which allows us to process personal data for the purposes of the legitimate interests pursued either by us or by a third party. From time to time, we might also rely on Article 6(1)(a) of the GDPR, which allows us to process your personal data if we have obtained your consent (for example, when we require your consent for the optional cookies we use). Where we process special categories of personal information, we rely on Article 9(f) of the GDPR if the processing is in connection with a legal claim. At times, we may also rely on alternative legal bases for processing special category personal information. For example, Article 9(b) if you are an employee.

Retention periods

We will retain your personal information in accordance with applicable law. This is usually in accordance with the statutory limitation period

Cookies

We use technology to track the patterns of behaviour of visitors to our site. This includes using a “cookie” or another identifier which could collect personal data. The information collected in this way can be used to identify you unless you modify your browser settings. We collect this data under the lawful base of our legitimate interest in understanding the practicalities and usability of our website in order to ensure our visitors receive the best possible service and information from Energy Solicitors Limited.

Changes to this Privacy Notice

We may amend this policy at any time by either notifying you or posting a revised version on our website.

If we make a change to this policy, we will take your continued use of our services after that date as your acceptance of the change.

Any queries about our Privacy policy, please email [email protected]