Have You Been Overcharged on Your Energy Bills? 

In 2025, UK energy consumers are facing unprecedented challenges, from rising energy prices to confusing tariffs and unfair billing practices. 

If you suspect you've been overcharged, you are not alone. Over 34,000 UK households have already received refunds and compensation after being billed incorrectly by major energy suppliers.

At Energy Solicitors, we specialise in helping UK businesses and households challenge energy overcharging, recover lost funds and resolve disputes with both suppliers and brokers. If you suspect you have been overbilled, now is the time to act.

Common Energy Overcharging Issues in 2025

The UK energy market has become increasingly complex, and unfortunately, this has led to a rise in billing errors and unfair charges. 

Some of the most common issues we help clients with include:

Multiple Standing Charges
If your property has more than one electricity meter, you may have been charged multiple standing fees, even when this exceeds Ofgem’s price cap. 

Exit Fees on Fixed Tariffs
Many consumers are unaware that exit fees cannot be charged within the final 49 days of a fixed-term contract. If you have been penalised unfairly, you may be entitled to a refund.

Smart Meter Disputes
Smart meters are meant to simplify billing, but technical faults and incorrect readings can lead to inflated bills. If your meter has been misread or switched to prepayment mode without consent, you could be owed compensation.

Switching Supplier Problems
Switching energy providers should be simple but delays, incorrect final bills or unexpected charges can cause financial stress. Ofgem guarantees your right to a smooth switch and accurate billing.

What Are Your Legal Rights?

Under UK law, energy suppliers must:

• Bill you accurately and transparently
• Stay within the Ofgem price cap
• Provide clear information about tariffs and charges
• Resolve disputes within 8 weeks or issue a “deadlock letter” so you can escalate the matter

If they fail to meet these obligations, you have the right to challenge the charges and seek compensation.

How Energy Solicitors Can Help You

We offer expert legal support for:

• Overcharging complaints
• Exit fee disputes
• Smart meter inaccuracies
• Switching and final bill issues
• Energy contract reviews

Whether you're a homeowner, tenant, small enterprise or a large organisation, our team will assess your case, liaise with suppliers and pursue compensation where appropriate.

Take Action Today

If you suspect you have been overcharged or unfairly treated by your energy supplier, reach out to Energy Solicitors. Our team will help you understand your rights and pursue the compensation you're entitled to.