How to Take an Energy Meter Reading: A Step-by-Step Guide
Accurate energy meter readings are essential for ensuring your business is billed correctly for gas and electricity. Whether you are switching suppliers, reviewing your energy contract or checking for overcharges, knowing how to take a proper meter reading can help you avoid costly mistakes.
At Energy Solicitors, we help businesses navigate energy disputes, overcharging and mis-selling claims. Here's our simple guide to help you take a correct energy meter reading.
Why Meter Readings Matter
Energy suppliers use meter readings to calculate your usage and bill you accordingly. If you don’t submit regular readings, your bills may be based on estimates, often leading to overpayments or disputes.
Types of Energy Meters in the UK
Before taking a reading, identify the type of meter your business uses:
- Digital Meter (Electricity or Gas)
- Displays numbers on a screen (e.g. 12345.6).
- How to read: Record the first 5 digits from left to right. Ignore any numbers after the decimal point or in red.
- Dial Meter
- Has multiple clock-style dials.
- How to read: Read each dial from left to right. If the pointer is between two numbers, record the lower number.
- Smart Meter
- Automatically sends readings to your supplier.
- How to read manually: Press the button to wake the screen. Look for the reading labeled “IMP” or “Total.”
- Economy 7 Meter
- Shows two readings: one for day usage and one for night.
- How to read: Record both readings separately.
Step-by-Step: How to Take a Meter Reading
- Locate your meter
Usually found in a utility cupboard, basement or outside box. - Identify the meter type
By using our guide above. - Record the numbers
Write down the digits clearly. Remember to ignore any decimals or red numbers. - Submit the reading
Send it to your supplier via their website, app or customer service line.
Common Mistakes to Avoid
- Recording numbers after the decimal point
- Mixing up day/night readings on Economy 7 meters
- Forgetting to submit readings regularly
- Assuming smart meters always send accurate data (not always the case)
Why Businesses Should Pay Attention
Inaccurate meter readings can lead to serious billing disputes, inflated energy costs and even mis-sold contracts. In many cases, businesses are unknowingly overcharged by energy suppliers or brokers due to hidden fees and unclear agreements. If you suspect your business has been affected, you may be eligible to make a claim and recover lost funds.
Need Help with an Energy Dispute?
If your business has been affected by inaccurate billing or broker misconduct, Energy Solicitors can help. Contact us today.
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